Frndly TV's video quality adjusts based on the speed of your internet service:
1.5 Mbps - Recommended for a single stream of our SD quality Basic package.
5.0 Mbps - Recommended for a single stream of our HD quality Classic and Premium packages.
Frndly TV can work with lower connection speeds, but the video quality is reduced. If you want to simultaneously stream 2+ HD quality streams, you should have a minimum of 10 Mbps.
Frndly TV's latency requirement is 20 ms or lower. If you are having difficulty watching, please run a speed test and share your results with us.
Check your internet and speed latency by going to https://speed.cloudflare.com/ and selecting "Start Speed Test!"
If you need additional support, please do not hesitate to reach out to us at email@example.com or chat with us by clicking the chat icon at the bottom right of the page.