Frndly TV's video quality adjusts based on the speed of your internet service: 

1.5 Mbps - Recommended for a single stream of our SD quality Basic package. 

5.0 Mbps - Recommended for a single stream of our HD quality Classic and Premium packages. 

Frndly TV can work with lower connection speeds, but the video quality is reduced. If you want to simultaneously stream 2+ HD quality streams, you should have a minimum of 10 Mbps. 

Frndly TV's latency requirement is 20 ms or lower. If you are having difficulty watching, please run a speed test and share your results with us. 

Check your internet and speed latency by going to and selecting "Start Speed Test!"

If you want to talk with us, you can start a chat by clicking the chat icon at the bottom right-hand corner of the page or email us at