Fast forward can be used on:

  • Recorded content in My Stuff

  • On Demand content under Movies and TV (Except 72-hour Look Back)

  • Hallmark Movies Now add-on (Available for an additional charge)

Our Classic and Premium plans offer DVR recordings. Go to for instructions on how to upgrade your subscription.

If you want to talk with us, you can start a chat by clicking the chat icon at the bottom right of the page or send us an email at