We may send an authorization request to your financial institution to verify that your payment method is working and valid. 

This is the industry standard for subscription services and may temporarily appear as a $1 pending charge on your account. These requests are not actual charges but, in some cases, may temporarily affect your available account balance. This pending charge will no longer appear after several days.

If you want to talk with us, you can start a chat by clicking the chat icon at the bottom right-hand corner of the page or send us an email at [email protected].